Interactive Data Visualizations

Real-time dashboards demonstrating analytics capabilities across healthcare operations, e-commerce conversion, and supply chain optimization.

Hospital Operations Dashboard

Demo data

📊 The Challenge: Emergency Department Crisis

The Situation: A major regional medical center was experiencing a critical operational challenge. Patient wait times were averaging 68 minutes during peak hours (10AM-2PM), resulting in:

  • • 23% of patients leaving without being seen (industry avg: 2-3%)
  • • $3.2M annual revenue loss from patient defections
  • • Staff overtime costs exceeding budget by 40%
  • • Patient satisfaction scores dropping to 2.8/5 stars

The Assumption: Hospital executives were convinced the ER triage process was broken and were ready to invest $500K in a new triage system. But was that really the problem?

Select Analysis View:

🎯 Interactive Analysis Guide

Step 1: Check the Metrics - Look at the key metrics below. Notice the critical peak wait time (68 min) and high LWBS rate (23%). These are far above industry standards.

Peak Wait Time

68 min

⚠️ During 10AM-2PM rush

Left Without Being Seen

23%

↑ Lost revenue: $3.2M/year

Patient Satisfaction

2.8/5

↓ Below target (4.0)

Monthly Overtime Cost

$210K

↑ 40% over budget

🔍 Data Discovery Process

Step 1: Triage Analysis

Examined ER triage times across 6 months

✓ 3.5 min avg

Well within 5-min target

Step 2: Time Mapping

Tracked patient journey touchpoints

⚠️ 10AM-2PM

Peak congestion hours identified

Step 3: Department Deep Dive

Analyzed wait times by department

🚨 Radiology

68 min wait (3x other depts)

Patient Flow & Wait Times

Department Performance

⚠️ Bottleneck Found
Key Discovery: Radiology has 68min avg wait vs 20-35min for other departments

Staff Allocation Analysis

Issue Identified: Radiology has equal staffing all day despite 2.5x patient volume during peak hours

Patient Satisfaction Trend

Monthly Cost Impact Analysis

Staff Overtime

$165K

saved/month

Lost Revenue

$224K

saved/month

Agency Staffing*

$70K

saved/month

Turnover Costs**

$50K

saved/month

Total Monthly Savings

$509,000

Annual Impact: $6.108M

* Reduced reliance on premium-rate temporary staff as burnout decreased

** Annual turnover costs (recruitment, training, productivity loss) amortized monthly

📊 Analysis Findings

• Triage is fine: Average 3.5 minutes, well within 5-minute target

• Peak hours identified: 10AM-2PM sees 3x normal patient volume

• Bottleneck found: Radiology has 68min wait (2-3x other departments)

• Root cause: Radiology staffing doesn't match patient flow patterns

💡 Data-driven recommendation: Shift 2 radiology staff to morning hours

Visualization & Dashboard Expertise

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Real-time Analytics

Building live dashboards with streaming data, automatic refresh, and performance optimization for millions of data points

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KPI Design

Creating meaningful metrics and KPIs that align with business objectives and drive actionable insights

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Tool Expertise

Proficient in Power BI, Tableau, Looker, and custom React/D3.js visualizations for tailored solutions

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